Charter Communications
Director Web Portal and Mobile Application Testing
Charter Communications
Senior Manager Web Portal Testing
Time Warner Cable Feb 2015 - May 2016
Senior Manager, System Integration and Test
Time Warner Cable Aug 2013 - Feb 2015
Manager, System Integration and Test
Time Warner Cable Dec 2012 - Aug 2013
Senior It Analyst
Skills:
Quality Assurance Call Centers Vendor Management Agile Methodologies Testing Team Leadership Sdlc Telecommunications Analysis Crm Leadership Troubleshooting Customer Satisfaction Training Call Center Process Improvement Quality Center Sharepoint Test Planning Customer Relationship Management Business Process Improvement Icoms Csg Toad Microsoft Excel Salesforce.com Uat Coordination Contact Centers Outlook Remedy User Powerpoint Secure Crt Microsoft Office Desktop Application Support Focus Groups Hudson
CH Eagle, dancer, colorguard member, obsessed with fantasy, shopaholic, chronic swearer, internet addict, sugar rush, unicorn lover, Gryffindor witch, most immature person you know
Tagline:
You know that weird girl in your class who says the most random things at the most inconvenient times, believes in the Loch Ness monster, refuses to grow up, and clearly lives in her own little fantasy land? That's me!! :)
Bragging Rights:
Most obsessive Harry Potter fan ever. can tie a cherry stem in my mouth, has eaten deer and alligator meat