Apple Oct 2007 - Nov 2013
Specialist
Mcguire Woods, Llp Oct 2007 - Nov 2013
Onsite Technical Support Analyst
Landamerica Lawyers Title Dec 2003 - Feb 2005
Support Analyst
Modis 2002 - 2003
Support Analyst
Circuit City 1995 - 1998
Tsr, Tsr Lead, Qa
Skills:
Technical Support Active Directory Windows Server Sharepoint Windows Computer Hardware Vendor Management Sql Project Management Mac Os X Citrix Customer Service Os X Software Installation Training Networking Windows 7 Vmware Ilife Iphone Ipod Printers Blackberry Ios Hardware Laptops Information Technology Microsoft Office Mac Os Computer Repair Keynote Iphoto Iwork Security Troubleshooting Apple Certified Iphone Support Apple Certified Technician Ipad Disaster Recovery Macintosh Hardware Servers Visio Software Documentation It Management Virtualization Windows Xp
Certifications:
Microsoft Certified Professional Preventing Workplace Harassment
Independent Individual & Family Services Professional