Cheryl De La Cruz since May 2009
Print Professional
Blue Cross/Blue Shield of Arizona Jul 2008 - May 2009
Manager, Support Operations
Shutterfly Jun 2006 - Sep 2007
Training/Quality Manager
Hewlett Packard Co. Nov 2001 - May 2006
Implementation & Training Specialist, Commercial Digital Printing Indigo Division
Encad, Inc May 1997 - May 2001
Customer Briefing Center Manager, Senior Technical Trainer, Applications Specialist
Education:
Pasadena City College 1991 - 1991
California State University, Long 1982
Bachelor of Arts Degree, with a degree, Art
Skills:
Digital Printing Process Improvement Pre Press Account Management Product Development Direct Marketing Program Management Manufacturing Troubleshooting Coaching Inkjet Quality Assurance Adobe Acrobat Operations Management Team Leadership Printers Customer Satisfaction Sales Management Packaging Forecasting Customer Service Print Production Management Production Problem Solving Six Sigma Customer Relations Excel Product Management Team Building Strategic Planning Microsoft Office Supervisory Skills Product Marketing Budgeting Change Management Analysis Planning Word E Commerce Documentation Computer Hardware Testing Cost Reduction Process Engineering Integration Quality Management Retail Competitive Analysis Call Center Offset
Interests:
Drawing and Painting Horseback Riding Outdoor Fitness Activities