College of Southern Nevada Apr 2014 - Nov 2015
Program Officer
Unitedhealth Group Oct 2007 - Apr 2014
Operations Supervisor
Mv Transportation 2002 - 2004
General Manager and Project Manager
Atc Vancom 1999 - 2002
Specialized Services Manager
Regional Transportation Commission of Southern Nevada 1995 - 1999
Paratransit Monitor
Education:
University of Phoenix 2014 - 2016
Bachelors, Bachelor of Science, Business
University of Phoenix 2008 - 2010
Associates, Business Administration, Management, Business Administration and Management
Skills:
Project Management Operations Management Contract Management Pharmacy Benefit Management Manage Client Relationships Operational Excellence Contract Negotiation Public Speaking Reporting and Analysis Quality Assurance Customer Service Pharmacy Technicians Department Budgeting Business Process Improvement Action Plan Creation Microsoft Excel Powerpoint Microsoft Publisher Ms Excel Pivot Tables Microsoft Office Microsoft Word Customer Satisfaction Team Building Call Centers Training
2007 to 2000 Customer Service Operations SupervisorAssist2Sell Smart Choice Realty Edmond, OK 2005 to 2007 Office Manager/RealtorFamily Dollar Stores Weatherford, OK 2005 to 2005 Retail Store ManagerMV Transportation Fairfield, CA 2002 to 2004 Project Manager/General ManagerATC Vancom North Las Vegas, NV 1999 to 2002 Specialized Services Contract Manager
Education:
University of Phoenix Oklahoma City, OK 2010 Associates of Arts in Business
Skills:
Customer Service Management, Client Relations Management, Transportation & Logistics, Operations Management, Leadership/Motivation, Presentations, Report Analysis and Action Planning, Process Improvement Management, Training/Development, Relationship Management, Project Management, Negotiations
Worldwide Controller At The Patron Spirits Company