Sap Lean Manufacturing Contract Management Gas Project Engineering Root Cause Analysis Iso Offshore Drilling Cad Energy Engineering Subsea Engineering Asme Petroleum Supervisory Skills Manufacturing Ms Project Microsoft Project Pipelines Project Planning Procurement Continuous Improvement Inspection Oil and Gas
Redline Recovery Services Houston, TX Apr 2008 to Aug 2011 Department ManagerJames A West Law Office, PC Houston, TX Jul 2007 to Dec 2007 Department ManagerNCO/RMA Houston, TX Dec 2002 to Jun 2006 Department Manager
Skills:
Managed over 25 collectors, Develop & Implement Dialer Strategies, File Reviews, Call Monitoring, Proven track Record Exceeding Client expectations, Interviewed, Trained and develop collectors, FDCPA Certified, Davox, Discovery, MS Office, ADP, Kronos, Windet, Motivational strategies to increase performance, Certificate Skill Soft e-Learning Training Modules, Certificate Achieve Global Training Modules