Henry Feild - Amherst MA, US Omer Emre Velipasaoglu - San Francisco CA, US Benoit Dumoulin - Palo Alto CA, US Elizabeth F. Churchill - San Francisco CA, US Rosemary Jones - Cambridge MA, US Jeffrey Bardzell - Bloomington IN, US
International Classification:
G06F 17/30
US Classification:
707768, 707E17014
Abstract:
The present invention is directed towards systems and methods for providing search assistance technologies based on a user's search self-efficacy and search frustration. The method according to one embodiment of the present invention comprises receiving a search query from a user. The method then calculates the user's search self-efficacy and calculates the user's frustration with the current information task. The method then identifies a plurality of search assistance technologies based on the user's search self-efficacy and frustration. Finally, the method provides a search engine results page comprising a plurality of search results and the identified plurality of search assistance technologies.
Cathy Futter, Gael Montpetit, Brian Elsliger, Richard Campbell, Kathleen Johnson, Sue Spencer, John Taylor, Charles Charlie, Elaine Wittenberg, Gwen Wallace, Bill Merrill