Jane M Zielinski

Accounting Manager

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Location:

515 Andalusian Rd, Schwenksville, PA 19473

Industry:

Civil Engineering

Work:

Patient Care Representative

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Location:

2445a north Weil St, Milwaukee, WI 53212

Industry:

Consumer Services

Work:

Aurora Health Care 2009 - 2013
Patient Service Representative
Aurora Health Care 2009 - 2013
Patient Care Representative
Aurora Networks 2009 - 2013
Patient Service Representative
Time Warner Cable Mar 2001 - Mar 2009
Call Center Support Administrator

Education:

Skills:

Call Centers
Management
Time Management
Customer Service
Customer Satisfaction
Software Documentation
Leadership
Troubleshooting
Process Improvement
Training
Customer Experience
Powerpoint
Telephone Skills
Data Entry
Team Leadership
Coaching
Cross Functional Team Leadership
Sales Operations
Telecommunications
Sales Management
Microsoft Excel
Process Scheduler
Outlook
Customer Retention
Sales
Team Building
Employee Relations
Supervisory Skills
Employee Training
Account Management
Strategic Planning
Marketing
Contract Negotiation
Event Planning
Budgets
Cold Calling
Recruiting

Languages:

English

Patient Service Representative At North Shore Surgical Center

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Position:

Patient Service Representative at North Shore Surgical Center

Location:

Greater Milwaukee Area

Industry:

Consumer Services

Work:

North Shore Surgical Center - Range Line Road - Glendale, WI since Aug 2009
Patient Service Representative
None Mar 2009 - Mar 2009
None
Time Warner Cable Mar 2001 - Mar 2009
Call Center Support Administrator

Education:

Skills:

Customer Service
Call Centers
Time Management
Leadership
Management
Troubleshooting
Telephone Skills

Honor & Awards:

Two-time TQS (Total Quality Service) award winner. This award is given to those who go above and beyond what is expected. It was an honor to be part of that program.