Rent the Runway
Site Lead
Gerdau Long Steel North America Feb 2019 - Jun 2019
Field Support Ii
Jetta Operating Company May 2018 - Jan 2019
It Support Specialist
Hydradyne Aug 2012 - May 2018
Technical Support Specialist
Jps Health Network Nov 2010 - Jul 2012
Help Desk Technician
Education:
Western Governors University 2013 - 2020
Bachelor of Applied Science, Bachelors
Tarrant County College 2004 - 2008
Associates
Skills:
Microsoft Office Windows Server Technical Support Troubleshooting Software Documentation Active Directory Networking Customer Service Servers Disaster Recovery Windows 7 System Administration Windows Xp Computer Hardware Microsoft Exchange Office 365 Network Security Software Installation Team Leadership Operating Systems Vendor Management Team Building Office Administration User Management Windows 10 Windows 8 Windows Vista Windows 8.1 Windows Services Windows Remote Desktop Iphone Support Android Support Communication Technical Documentation Technical Training Technical Leadership Technical Analysis Technical Presentations Technical Assistance Hardware Support Customer Support It Hardware Support Remote User Support Printer Support Desktop Application Support Application Support Microsoft Servers Server Administration Dell Poweredge Servers Dell Computers
Certifications:
Ciw Javascript Specialist Ciw Web Design Specialist Ciw Web Foundations Associate A+ Network+ Project+ Security+ Microsoft Certified Professional - Xp Microsoft Certified Professional - 8.1 Itil Foundation Certificate
Nov 2010 to 2000 Help Desk TechnicianNETWORKING RESULTS, INC Arlington, TX May 2005 to Nov 2010 Systems Analyst/AdvisorFLORIDA DEPARTMENT OF REVENUE Irving, TX Jul 2003 to May 2005 Senior Word Processing Systems Operator
Education:
TARRANT COUNTY COLLEGE Arlington, TX May 2008 Associates of Applied Science