Bluecross Blueshield of Tennessee Mar 2015 - Mar 2017
Senior Business Analyst
Implementhit Aug 2012 - Aug 2013
Technical Writer
The Business Center of Trenton May 1995 - May 1997
Owner
Erlanger Health System Oct 1995 - Oct 1996
Training and Implementation Specialist and Lead Technical Writer
At&T Aug 1994 - Oct 1995
Information Product Analyst
Education:
The University of Georgia 1982 - 1985
Bachelors, Bachelor of Science
Skills:
Training Technical Support Unix Microsoft Word Technical Writing Software Documentation Leadership Powerpoint Computer Software Training Teaching Adults Software Installation Software Implementation Technical Course Development Teaching Windows Management Teaching Writing Instructional Manuals Access Organization Skills Handle Multiple Priorities Handle Multiple Projects Thrive In A Fast Paced Environment Editing Presentation Skills Presentation Development Layout Design Customer Service Visio Project Management Public Speaking
Certifications:
Registered Iew Writing Instructor Institute For Excellence In Writing (Iew)