Briljent Jun 2008 - Jun 2013
Quality Team
ACS May 2008 - Jun 2008
CSR
Telepreformance USA Oct 2007 - May 2008
CSR
AdminaStar Federal 1998 - 2005
Medicare Correspondance Specialist (FOIA)
Education:
Ball State University 1973 - 1973
NO degree, general
Madison Heights 1969 - 1973
Skills:
Software Documentation Technical Writing Process Improvement Organizational Development Customer Service Team Building Pmp Outlook Project Management Quality Assurance Program Management Call Centers Microsoft Office Sdlc Sharepoint Visio Leadership Data Analysis Instructional Design Change Management Project Planning Microsoft Excel Analysis Training Business Analysis Team Leadership Employee Training
Interests:
Civil Rights and Social Action American Sign Language Our Three Dogs Reading