Vital Support Systems - Urbandale, Iowa since 2011
Business Process Analyst
Federal Home Loan Bank of Des Moines 2009 - 2011
Operations Manager
Iowa Interactive, LLC Jul 2008 - Feb 2009
Sr. Project Manager
Wells Fargo Financial 2004 - 2008
Business Systems Consultant Manager
Principal Financial Group 2003 - 2004
Mortgage Loan Closer
Education:
Upper Iowa University 2004 - 2006
MBA, Emphasis in Quality Management
Upper Iowa University 1998 - 2002
BS, MIS, and Finance
Skills:
Management Business Analysis Banking Process Improvement Quality Assurance Vendor Management Project Management Sdlc Software Documentation Budgets Business Requirements Sql Business Process Visio Customer Service Program Management Business Process Improvement Strategic Planning Integration Mortgage Lending Time Management Team Building Consulting Agile Methodologies Finance Underwriting Disaster Recovery User Acceptance Testing Requirements Gathering Leadership Sharepoint Requirements Analysis Documentation Databases Information Technology Risk Management Business Intelligence Loans Sales Software Project Management Analysis Project Portfolio Management Access Financial Analysis Project Planning It Strategy Financial Services Change Management Cross Functional Team Leadership Microsoft Office
Interests:
Children Economic Empowerment Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Certifications:
Itil Foundation Green Belt Lean Sigma Certified Scrum Master Certified Data Analytics Professional License 00040246 Exin, License 00040246 This Is Completed Through New Horizons
Cheryl Berger, Rick Edwards, Janette Harmon, Donna Ruzicka, Thomas Hrdlicka, Melissa Duba, Mary Emanuele, Cindy Fillman, Mary Franken, Randal Shasserre