Laura T Beck

US Patent:

8516301, Aug 20, 2013

Filed:

Apr 8, 2011

Appl. No.:

13/082723

Inventors:

Laura G Beck - San Francisco CA, US
Natalya E Litt - San Francisco CA, US
Nathan A Isley - San Francisco CA, US

Assignee:

CA, Inc. - Islandia NY

International Classification:

G06F 11/00

US Classification:

714 15, 714 42, 714 45

Abstract:

A method for diagnosing problems in a computer system by visualizing flows through subsystems of the computer system. Diagnostic tools include a user interface which includes a triage map which graphically depicts subsystems, such as applications, through which a Business Transaction flows, and the calling relationship between the subsystems. The subsystems can be depicted by nodes which include alerts and performance information. The user can run a command to find transactions of a specific Business Transaction and/or front end subsystem which meet filter criterion such as response time and user identifier. Each captured transaction can be listed with information such as response time and reporting agent. Details of a particular transaction instance, such as its invoked components, can also be viewed in a transaction trace.

US Patent:

20120260135, Oct 11, 2012

Filed:

Apr 8, 2011

Appl. No.:

13/082737

Inventors:

Laura G. Beck - San Francisco CA, US
Natalya E. Litt - San Francisco CA, US
Nathan A. Isley - San Francisco CA, US

Assignee:

COMPUTER ASSOCIATES THINK, INC. - Islandia NY

International Classification:

G06F 11/32

US Classification:

714 45, 714E11181

Abstract:

A method for diagnosing problems in a computer system by providing a user interface for visualizing flows through subsystems of the computer system, and allowing a user to explore relationships between a triage map which graphically depicts subsystems, and a transaction trace graph, which depicts a time sequence of invoked components of the subsystems. In one aspect, in response to a user selecting a portion of the transaction trace graph which depicts an invoked component, the user interface visually distinguishes one of the subsystems which invokes the invoked component. In another aspect, the transaction trace can be played back so that subsystems in the triage map are highlighted in turn, in a time sequence, as components of different subsystems are invoked. A time marker can skip to selected time points which result in updating of the triage map.