Capital One
Senior Ops Production Coordinator-Enterprise Scra
Capital One Dec 2013 - Nov 2015
Principal Systems Coordinator
Capital One Dec 2013 - Nov 2015
Operations Production Coordinator
Capital One Jan 2013 - Dec 2013
Senior Quality Assurance Coordinator
Capital One Apr 2005 - Jan 2013
Collector Ii and Universal Agent and Customer Service Coordinator
Skills:
Process Improvement Call Centers Customer Service Credit Cards Leadership Microsoft Excel System Monitoring Workforce Analytics Customer Service Operations Data Entry Outlook Ewfm Microsoft Office Project Management Training and Development Debt Collection Management Quality Auditing Fdcpa Team Leadership Credit Card Fraud Investigative Research Sales Strategy Quality Assurance Business Analysis Banking Risk Management Vendor Management Credit Business Process Improvement