Michele H Sheehan

Metrics And Analytics Management, Customer Experience Excellence

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Location:

Potsdam, NY

Industry:

Telecommunications

Work:

Commscope Apr 2019 - Aug 2019
Business Development and Strategy Manager
Commscope Apr 2019 - Aug 2019
Metrics and Analytics Management, Customer Experience Excellence
Arris May 2017 - Apr 2019
Pre-Sales Manager and Na Regional Proposal Manager
Landis+Gyr Jan 2016 - May 2017
Senior Proposal Manager
Arris Oct 2011 - Dec 2015
Proposal Manager

Education:

Christian Brothers University 1990 - 1992
Bachelors, Bachelor of Science, Business Administration The University of Memphis 1989 - 1990
State Technical Institute at Memphis 1987 - 1988
Thomas Nelson Community College 1983 - 1985
Associates, Applied Science, Software Development

Skills:

Sharepoint
Process Improvement
Requirements Analysis
Management
Crm
Analysis
Project Management
Software Development
Business Process Improvement
Project Planning
Leadership
Business Analysis
Quality Assurance
Proposal Writing
Training
Testing
Change Management
Requirements Gathering
Software Project Management
Budgets
Customer Service
Troubleshooting
Peoplesoft
Business Process
Visio
Sdlc
Software Documentation
Budgeting
Erp
Sql
Documentation
Systems Analysis
Data Conversion
Oracle Sql
Production Support
Hris
Pre Sales
Customer Relations
Peopletools
User Acceptance Testing
Project Implementation
Payroll
Application Development
Proposal Management

Michele Sheehan

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