653 Dickson Ave, Idaho Falls, ID 83402 • (208)4193686
Grinnell, IA
Work
Company:
Center partners
Oct 2008
Position:
Supervisor
Education
School / High School:
Grinnell College- Grinnell, IA
2000
Specialities:
BA in History and English
Skills
Employee Supervision and Management • Process Improvement and Documentation • Adult Learning and Development • Data Analysis • Needs Assessments • Performance Management • Employee Engagement • MS Office • Training Facilitation
Center Partners Oct 2007 - Oct 2008
Global Queue Analyst
Center Partners Oct 2007 - Oct 2008
Team Supervisor
Center Partners Jan 2005 - Feb 2007
Trainer
Education:
Grinnell College 2000 - 2004
Bachelors, Bachelor of Arts, English, History
Skills:
Team Leadership Performance Management Employee Management Team Building Process Improvement Reporting and Analysis Oral and Written Communication Skills Employee Engagement Needs Analysis Adult Learning Theory Conflict Resolution Employee Training Microsoft Office Positive Can Do Attitude Self Motivated Team Player Thinking Outside the Box Time Management Creativity Training Call Centers
Interests:
Civil Rights and Social Action Education Arts and Culture Disaster and Humanitarian Relief
Oct 2008 to 2000 SupervisorCenter Partners Idaho Falls, ID May 2013 to Nov 2013 Process Improvement SpecialistCenter Partners Idaho Falls, ID Oct 2007 to Oct 2008 Global Queue AnalystCenter Partners Idaho Falls, ID Jun 2006 to Oct 2007 Team LeadCenter Partners Idaho Falls, ID Jan 2005 to Feb 2007 Trainer
Education:
Grinnell College Grinnell, IA 2000 to 2004 BA in History and English
Skills:
Employee Supervision and Management, Process Improvement and Documentation, Adult Learning and Development, Data Analysis, Needs Assessments, Performance Management, Employee Engagement, MS Office, Training Facilitation
Googleplus
Rebekah Walters
Work:
VR/DD - Billing Specialist/Receptionist (2011)
Education:
University of Missouri - Human Development & Family Studies