Skills:
Enterprise Software Distribution Software Packaging for IBM Tivoli Enterprise Desktop Deployment Bigfix and Novell ZenWorks Endpoint Management with Third Level Support Patch Management Active Directory GPO and Novell ZCM, JAMF Casper Suite Root cause analysis Training & Support for Technical as Information Technology Project Management well as Non-technical personnel Infrastructure Library (ITIL) Practices Platforms: In-depth understanding of Microsoft Windows XP, Windows 7, 10 Technical Preview Desktop OS, Windows Server 2003, 2008 R2, Mac OS X 10.7.x, 10.8.x, 10.9.x, 10.10.x, OS X Server 4.0.3 Networking: Distributing computing architectures LAN/WAN, VPN, TCP/IP, Active Directory, Novell, Citrix, 100BaseT Ethernet with In-depth understanding of issues related to enterprise software distribution and system configuration management. Languages: MS-DOS batch, VBScript, Perl, IBM Tivoli Bigfix Action Scripting and Relevance language, Bash Scripting. Tools: Active Directory, Group Policy Management Console, Microsoft ImageX technology, Wise Package Studio, InstallShield, Windows MSI Installers, IBM Tivoli Bigfix technology, Microsoft Deployment Toolkit, Novell ZENworks Configuration Manager, Microsoft Office XP/2003/2010 Suite, Microsoft Office 2011 for Mac, iWork Pages 5.5.2, Keynote 6.5.2, Numbers 3.5.2, Apple Remote Desktop 3.8, Adobe Creative Suites, Symantec Ghost, Symantec Endpoint Protection, VMWare Workstation, VMWare Fusion, JAMF Casper Suite for Mac asset management, Peregrine Service Center, Remedy ViaTIL, ServiceNow.