Strong proficiency with Microsoft Office... • Excellent communication and organization... • Problem Solving • Quality Focus • Project Management • Process Improvement • Client Relationships • Reporting Skills
Jul 2012 to 2000 OPERATIONS SUPPORTGrass Roots America
Jan 2012 to Jul 2012 CUSTOMER SUPPORT AGENTDelta Airlines
Feb 2008 to Jan 2012 FLIGHT ATTENDANT
Education:
BMCC of Manhattan Manhattan, NY 2001 to 2003 AA in Multimedia Programming and DesignUniversidade Federal de Minas Gerais Jun 1994 to Dec 1996 Bachelor of Portuguese Language
Skills:
Strong proficiency with Microsoft Office Excel, Excellent communication and organizational skills, Problem Solving, Quality Focus, Project Management, Process Improvement, Client Relationships, Reporting Skills