2034 Joan De Arc Ave, Phoenix, AZ 85029 • (602)9522718
Tucson, AZ
Troy, MI
Glendale, AZ
Peoria, AZ
Little Rock, AR
2034 W Joan De Arc Ave, Phoenix, AZ 85029
Work
Company:
Black box network services
Feb 2000
Position:
Service & mac for large accounts
Education
School / High School:
Glendale Community College, Basic IBM Compatible- Glendale, AZ
Jan 1987
Specialities:
Management Training with AT&T Education. Some College, AT&T Alliance Courses in Microsoft Access, Windows Basic to Windows 7 Efficient with XP Pro, Training the trainer courses. 7 Habits for Highly affective People.
Skills
Excellent customer service skills • Call Center Enviroment skills • Trainer • Programmer for enterprise Phone systems • Dispatch of Technicians • Inventory experience • Fork Truck Driver • Solder & Mechanical Certificates • Manufacturing • Shipping and Receiving experience.
Feb 2000 to 2000 Service & Mac for Large accountsLucent Technologies Tucson, AZ Oct 1997 to Jan 2000 Call Center for dispatchWestern Electric / AT&T Networks / Lucent Technologies Phoenix, AZ Apr 1979 to Jan 2000 36 grade Senior TechLucent Technologies Little Rock, AR 1995 to 1996 Department LeadWestern Electric / AT&T Network / Lucent Technologies Phoenix, AZ 1979 to 1995 Extruder Senior Operator for Underground Cable
Education:
Glendale Community College, Basic IBM Compatible Glendale, AZ Jan 1987 to Jan 1988 Management Training with AT&T Education. Some College, AT&T Alliance Courses in Microsoft Access, Windows Basic to Windows 7 Efficient with XP Pro, Training the trainer courses. 7 Habits for Highly affective People.
Skills:
Excellent customer service skills, Call Center Enviroment skills, Trainer, Programmer for enterprise Phone systems, Dispatch of Technicians, Inventory experience, Fork Truck Driver, Solder & Mechanical Certificates, Manufacturing, Shipping and Receiving experience.