Centurylink
Sales Support Retention Manager
Internap Jun 2012 - Jul 2014
Sales Support Specialist
Verizon Business Jul 2010 - Apr 2012
Lifecycle Project Manager
Verizon Business Feb 2005 - Jul 2010
Service Delivery Implementation Manager
Worldcom Jan 2000 - Jul 2001
Global Service Delivery Group Manager
Skills:
Telecommunications Managed Services Itil Service Delivery Pmp Unified Communications Voip Mpls Vendor Management Data Center Wireless Frame Relay Call Center Cloud Computing Customer Satisfaction Process Improvement Program Management Project Management Solution Selling Business Analysis Strategy Call Centers Ip Sales Operations Security It Service Management Enterprise Software Management