Skills:
Skills Communication - active listener, stimulate two way conversations, clear and concise. Train the trainer; follow up development, and open minded to new processes. Business Acumen -Analytical, proficient in gross margin reports, item movement and profit/loss statements. Developed in using key performance indicators as a tool to understanding trends in each market. Sales/Customer Service -Trained in all areas of selling. Overcoming objectives, product knowledge, building the sale and creating a clientele. Visual/Brand Merchandising -Executing company strategies to re-acting to individual sell through. Daily adherence to cleaning and replenishment procedures Wicklander-Zulawski Interrogation trained (2001) Franklin-Covey leadership time management certified (2001) Microsoft trained and educated for Word, Excel, Power Point, Access. Human Resource focused-Proficient in State and Federal law, hiring practices, performance appraisals, counseling for improved performance termination FMLA, OSHA regulations.