- Sunnyvale CA, US Steven C. Miller - Livermore CA, US Stephen W. Daniel - Durham NC, US Rodney A. DeKoning - Wichita KS, US Gaurav Makkar - Nodia (UP), IN Brian Hackworth - San Jose CA, US Michael S. Riley - Naperville IL, US Valentin M. Bercovici - Nepean CA, US
International Classification:
G06Q 30/00 G06Q 10/08
US Classification:
705304
Abstract:
A system and method for helping customers install a modular computing system is provided. In some embodiments, the method comprises determining, using a computing system, whether all components of a modular computing system have been received by a customer. Based on determining that not all the components of the modular computing system have been received by the customer, it is determined whether the modular computing system can be incrementally deployed. A customer instruction for incrementally deploying the modular computing system is provided at a display device. A communication link is established with a component of the modular computing system. Communications directed over the communication link are used to determine whether a customer correctly performed the provided customer instruction. In one such embodiment, the determining of whether the modular computing system can be incrementally deployed includes determining whether a minimum resource requirement is met.
Centralized Method For Customer Assistance And System Verification
- Sunnyvale CA, US Steven C. Miller - Livermore CA, US Stephen W. Daniel - Durham NC, US Rodney A. DeKoning - Wichita KS, US Gaurav Makkar - Noida (UP), IN Brian Hackworth - San Jose CA, US Michael S. Riley - Naperville IL, US Valentin M. Bercovici - Nepean, CA
International Classification:
G06Q 30/00 G06Q 10/08
US Classification:
705304
Abstract:
A system and method for providing customer guidance in deploying a modular computing system is provided. In some embodiments, the method comprises receiving a shipping container identifier. A computing system is used to determine, based on the shipping container identifier, that a component of the modular computing system has been received by a customer. It is determined whether the modular computing system can be deployed based on the component having been received by the customer. An indicator is provided of whether the modular computing system can be deployed. An instruction is provided for deploying the modular computing system, and a diagnostic procedure is performed on a deployed component of the modular computing system. In one such embodiment, the diagnostic procedure determines whether the instruction was correctly performed.
System And Method For Planning An Implementation Of A Computing System
- Sunnyvale CA, US Steven C. Miller - Livermore CA, US Stephen W. Daniel - Durham NC, US Gaurav Makkar - Noida(UP), IN Brian Hackworth - San Jose CA, US Michael S. Riley - Naperville IL, US Valentin M. Bercovici - Nepean CA, US
International Classification:
G06F 3/0484
US Classification:
715771
Abstract:
A system and method for planning and configuring the components of a modular computing system is provided. In some embodiments, the method for planning an implementation of a modular computing system comprises presenting a user interface at a display device, the user interface including a plurality of user-selectable objects, each of the user-selectable objects representing a component of the modular computing system. A user selection is received via a user input device. The user selection is from among the user-selectable objects and specifies one of an enclosure, an existing component, and a future component of the modular computing system. A representation of the specified one of an enclosure, an existing component, and a future component is displayed at a display device. The user selection is verified with respect to an implementation guideline. An indicator of whether the user selection meets the implementation guideline is displayed at the display device.
Netflix, Inc Mar 2012 - Mar 2013
QA Tester
Perfect World Entertainment Dec 2011 - Feb 2012
QA Tester
Adobe Oct 2009 - Nov 2010
QE Tester
Namco Networks Sep 2008 - Jul 2009
QA Tester
I-play Mobile Jun 2007 - Mar 2008
QA Tester
Education:
California Polytechnic State University 2006
Bachelor of Science, Computer Science
ATK Rocket Center, WV, US 2009 to 2010 Electrical Engineer IUnited States Navy
1992 to 1998 Electronics Technician III
Education:
West Virginia University Morgantown, WV 2000 to 2004 BSEE in Electrical EngineeringNaval Electronic Technician School 1993 to 1995Naval Fire Control C School Mare Island, CA Millbrook High School Raleigh, NC
Dr. Daniel graduated from the Emory University School of Medicine in 1978. He works in Charleston, SC and 1 other location and specializes in Emergency Medicine. Dr. Daniel is affiliated with Roper Hospital and Roper St Francis Mount Pleasant Hospital.
Belmont, MAPresident at Daniel Research Group Mr. Daniel's three decades in the Information Technology Industry has given him a unique blend of Market and Technology experience coupled with a deep... Mr. Daniel's three decades in the Information Technology Industry has given him a unique blend of Market and Technology experience coupled with a deep understanding of Market Research Methodology. His primary strength is in understanding the decision making context within which the results of his...