Citi Dec 2017 - Mar 2019
Pre-Litigation Analyst
At&T Dec 2017 - Mar 2019
Manager-Evening Supervisor
Ballad Health Dec 2017 - Mar 2019
Financial Counselor
Education:
Mercer University 2007 - 2009
Master of Science, Masters, Organizational Leadership
Mercer University 2007 - May 2008
Bachelors, Bachelor of Science, Organizational Leadership
Georgia State University 1987 - 1992
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management, Business Management
Georgia State University 1990
Lander University 1986 - 1987
Academic College Prep Courses 1982 - 1986
Hs Diploma, Academic College Prep Courses 1982 - 1986
West Florence High School 1986
Skills:
Customer Satisfaction Customer Service Troubleshooting Program Management Training Networking Team Leadership Project Management Leadership Microsoft Office Account Management Telecommunications Team Building Computer Network Operations Process Improvement Sales Vendor Management Strategic Planning Ethernet Provisioning Microsoft Excel Microsoft Word Voip Coaching Public Speaking Time Management Service Delivery Access Managed Services T1 Powerpoint Outlook Business Process Improvement Workforce Management Project Planning Performance Management Negotiation Call Center Contract Negotiation Research Organizational Effectiveness Sales Management Data Entry Marketing Six Sigma Social Media Social Media Marketing Business Strategy Public Relations Marketing Strategy