Tennessee Department of Treasury 2013 - 2015
Manager 4
Tennessee Department of Treasury 2013 - 2015
Assistant Director
Tennessee Department of Treasury 2004 - 2013
Manager 1-3
Tennessee Department of Treasury 1995 - 2004
Operations Supvsr and Manager
Tennessee Department of Treasury 1992 - 1995
Claims Examiner
Education:
Vanderbilt University 1987 - 1991
Bachelors, Bachelor of Arts, Political Science and Government, Political Science, Government
Skills:
Operations Management Personnel Management Customer Relations Caseload Management Decision Making Claims Handling and Resolution Eligibility Review Bill Review Data Reconciliation Statutory Compliances Internal Controls Policies and Procedures Development Victim Services Operational Efficiency Process Improvement Time Management Teamwork Team Leadership Collaborative Problem Solving Project Management Telephone Skills Internal and External Communications Written Correspondence Digital Imaging Microsoft Office Interviews Job Coaching Performance Management Performance Appraisal Subrogation Grant Administration Legislative Research Fiscal Impact Analysis
Interests:
Children Genealogy Research Gardening Politics Traveling Playing and Watching Sports Environment Education Reading Photography Animal Welfare Arts and Culture Health