Skills:
I possess a sound working knowledge of various productivity enhancing software packages, specifically: MS Word, Excel, SAP Back office/SAP-CICO, MS Outlook, Access, and PowerPoint. Have been trained in Access 2007 Level 1 and Excel 2007 Level 3. I spent from May 2010 through September of 2010 working with the Dispute Resolution Team at Reliant Energy. In July 2010 I was one of the individuals to help begin the Switch Hold process for Reliant Energy which began on the first of that month. Operating systems - Windows ME, Windows 3.x, 95 and 98, NT, Windows 2000/XP, Windows Vista, Windows 7 (Business and Home). MS Office, Microsoft Outlook, Internet Explorer, Mozilla Firefox, SAP, and many of the different databases used in different capacities at Reliant. Hardware Experience: Hard drives, CD-ROM drives, CD writers, DVD ROMS, floppy drives, PCI devices, monitors, printers, memory, sound cards, scanners, video cards, modems, DSL modems, and smartphones.