Skills:
MARKETING/SALES/CUSTOMER SERVICE SKILLS Contributed to the creation of innovative programs that increased sales, enhanced communications among clients, and maximized potential opportunities. Effectively managed accounts with customer contacts at all levels to assist in resolving issues and concerns. Developed and managed marketing/communication tools which included: direct mail, web sites, newsletters, e-communications, proposals, sales materials, displays, and presentations. Coordinated and conducted client meetings to determine marketing objectives, project scope, budget, timeframes and resources needed to identify and execute the appropriate plans in accordance with goals. Successfully presented projects, proposals, and formal presentations to groups of two to two hundred. Interacted with an array of personalities and utilized excellent organizational and customer relation skills to arrange and coordinate special events including: runway shows, social mixers, multi-course dinners, charity galas, golf tournaments, weddings, and receptions. Liaised with other sales directors to monitor customer trends and company image. Ensured competitive edge through market research in Houston and surrounding areas. SOLUTIONS IMPLEMENTATION SKILLS Able to lead or work as an integral part of a team. Experienced in personnel recruiting, selection, training, developing, scheduling, evaluating performance and supervision. Actively participated in staff and organizational meetings, offering constructive input and feedback to increase customer satisfaction and improve the service from sales/personnel staff. Successfully negotiated profitable contracts with vendors. QUANTITATIVE SKILLS Assisted in annual budget development; assumed accountability for departments profit and loss. Handled expense reports with account summaries. Consistently entrusted to handle large sums of money coming in. COMPUTER SKILLS Computer proficiency in several programs on PC platforms including: Word, Excel, Outlook, Power Point, GoldMine, Jonas, and Photoshop Elements.