Red Hat Mar 2016 - Jun 2016
Customer Success Manager
Red Hat Mar 2016 - Jun 2016
Solution Architect
Red Hat Jan 2013 - Mar 2016
Support Relationship Manager
Red Hat Aug 2010 - Dec 2012
Technical Support Engineer
Ibm Mar 2006 - Aug 2010
Software Test Engineer
Education:
University of North Carolina at Pembroke 1994 - 1998
Bachelors, Bachelor of Science, Chemistry
Wake Technical Community College
Skills:
Linux Unix Virtualization Enterprise Software Technical Support Testing Cloud Computing Operating Systems Storage Vmware Saas High Availability Salesforce.com Integration Windows Customer Service Net Promoter Score Customer Experience Red Hat Linux Networking Solution Architecture Open Source Software
Interests:
Social Services Children Civil Rights and Social Action Education Poverty Alleviation Science and Technology Human Rights Health
Languages:
English
Certifications:
License 100-210-913 Microsoft Certified Systems Administrator Comptia A+ Comptia Network+ Cisco Certified Network Associate Red Hat Certified Engineer Red Hat Certified Virtualization Administrator Red Hat Enterprise Deployment and Systems Management Red Hat Certified System Administrator In Red Hat Openstack Red Hat Certificate of Expertise In Platform-As-A-Service Red Hat Certificate of Expertise In Hybrid Cloud Storage Red Hat Certified Architect Red Hat Certified Specialist In Hybrid Cloud Management Red Hat, License 100-210-913 Microsoft Comptia Cisco