Charles T Ingram

US Patent:

20200186645, Jun 11, 2020

Filed:

May 22, 2019

Appl. No.:

16/419882

Inventors:

- Scottsdale AZ, US
Raymond Allan Harker - Phoenix AZ, US
Charles Ingram - Scottsdale AZ, US

International Classification:

H04M 3/42
H04M 3/493
H04M 3/51
H04M 3/53

Abstract:

A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.

US Patent:

20190005569, Jan 3, 2019

Filed:

Jun 28, 2018

Appl. No.:

16/021851

Inventors:

- Phoenix AZ, US
Charles Christopher Ingram - Scottsdale AZ, US

International Classification:

G06Q 30/06
G06F 17/30
G01C 21/20

Abstract:

A product location system includes a computing device, and a computer-readable storage medium. The system identifies a retail location associated with a retailer, receives an indication of a target product that is to be located in the retail location, queries a product data store using the indication to identify the target product and a location of the target product in the retail location, retrieves a map of the retail location, where the map includes one or more electronic files and embedded metadata, modifies the map to include a visual indication associated with location of the target product, and causes the modified map to be displayed via the client electronic device such that the visual indication showing the location of the target product in the retail location is visible to a user via the client electronic device.