2013 to 2000 Customer Service Representative (CSR)/Sales AgentCoronado Wreaths Coronado, CA 2011 to 2013 Administrator/Sales/Customer ServiceLaw Offices of Theodore Fogliani Pasadena, CA Jun 2008 to Aug 2008 Legal AssistantCooperative of American Physicians/MPT Los Angeles, CA 1995 to 2000 Account ExecutiveSanwa Bank Pasadena, CA 1989 to 1994 Commercial Property Manager, Senior Bank Officer
Skills:
Detailed, analytical, proficient with computer programs including Microsoft, Yardi, SIMs.
Jan 1992 to 2000 Office Assistant /Casino SupervisorD&E Casino Services, LLC
Dec 2006 to Jul 2007 Medical Records Department SupervisorD&E Casino Services, LLC
Jun 2002 to Aug 2006 Personal Assistant/CaregiverD&E Casino Services, LLC
Mar 2002 to Jun 2002 Medical Records ClerkD&E Casino Services, LLC
Jun 2001 to Jan 2002 Medical Records ClerkD&E Casino Services, LLC Chino, CA Mar 2000 to May 2001 File ClerkD&E Casino Services, LLC
May 1998 to May 2001 Medical Records Supervisor
Education:
Allied Medical School Laguna, CA 2013 Certificate in Electronic Health RecordsComputer Technology Institute Ontario, CA 2000 Certificate in Computer Applications
Skills:
HIPAA Regulations, Customer Service Chart Control, Access and Storage, Multi-line Phone Use, Complaint Handling/Dispute Resolution, Computer Applications, Active Listener/Critical Thinker, Data Entry/Records Management, Efficient Writing/Speaking
Oct 2013 to 2000 Appointment Clerk / DispatcherFood 4 Less Riverside, CA Nov 2008 to Sep 2013 Service Deli / Bakery ClerkStarbucks Menifee, CA Jun 2008 to Sep 2009 BaristaAl Martinez Auto Body & Paint Orange, CA Sep 2001 to May 2005 Office Manager
Education:
CEI College Anaheim, CA 2004 Computer Business Program
Skills:
Inventory, Typing, Data Entry, Internet Research, Billing, Customer Service, Excel, Outlook, Word and Window, Call Center, Receptionist and Cashier experience.
Harold's Chicken Chicago, IL Jul 2010 to Jan 2011 Cashier/ FloaterAmericall Lansing, IL Jun 2007 to Mar 2010 Customer Service AgentSeveral Personal Performance Bonuses Chicago, IL Jun 2002 to Aug 2002 Recreational Leader
Education:
Kennedy King College Chicago, IL 2012 to 2014 BA in Customer ServiceIvy Tech Community College Associates
Law Offices of Theodore Fogliani Pasadena, CA Jun 2008 to Aug 2008 Legal AssistantCooperative of American Physicians/MPT Los Angeles, CA 1995 to 2000 Account Executive/UnderwriterSanwa Bank Pasadena, CA 1989 to 1994 Commercial Property Manager, Senior Bank OfficerCrown City Management Company Pasadena, CA 1987 to 1989 Assistant Commercial Property Manager
Feb 2006 to Present Head Start TeacherJoco's Marketing Los Angeles, CA Apr 2007 to Sep 2010 Demo AssociateClaremont Presbyterian Children's Center Claremont, CA Jun 2005 to Feb 2006 Teacher AssistantCalifornia State University, Los Angeles Los Angeles, CA Jun 2002 to Jun 2005 Front Office Student AssistantJoco's Marketing
Demo Associate
Education:
University of Phoenix Pasadena, CA 2010 to 2012 MBA in Business AdministrationCalifornia State University, Los Angeles Los Angeles, CA 2001 to 2007 BA in Child Development
Saint Michael's School Silver Spring MD 1980-1984, Saint Bernadette School Silver Spring MD 1984-1988, Eastern Junior High School Silver Spring MD 1988-1989
Gobierno del Estado de Hidalgo Licenciatura en ciencias de la comunicacion, con especialidad en mercadotecnia, estudie un diplomado en el CIDE de analisis poltico estrategico y uno de... Licenciatura en ciencias de la comunicacion, con especialidad en mercadotecnia, estudie un diplomado en el CIDE de analisis poltico estrategico y uno de marketing politico en el tecnologico de monterrey, entre otros cursos y diplomados