Cardinal Health
Vice President - Service Delivery
Cardinal Health Mar 2008 - May 2014
Director- Operations Support
Cardinal Health Mar 2007 - Mar 2008
Senior Business Partner
Cardinal Health Mar 2007 - Mar 2008
Director of Operations - Customer Care Shared Services
2006-2007 Lucent Technologies Dec 2006 - Dec 2007
Corporate Business Partner Management, Senior Manager
Education:
Capella University 2013 - 2013
Doctorates, Doctor of Philosophy, Management, Philosophy
Southern Methodist University 2002
Master of Science, Masters, Electrical Engineering
Babson School of Executive Education Jun 2000
Babson School of Executive Education 1999 - 2000
Stevens Institute of Technology Feb 1998
Central Michigan University May 1993
Central Michigan University 1993
Master of Science, Masters
The Ohio State University Mar 1990
Master of Science, Masters
The Ohio State University 1990
Bachelors, Bachelor of Science, Business Administration, Marketing
Stevens Institute of Technology
Masters, Project Management
Skills:
Process Improvement Leadership Outsourcing Strategy Crm Management Cross Functional Team Leadership Project Management Vendor Management Business Process Improvement Business Analysis Consulting Operations Management Customer Satisfaction Team Building Sales Call Center Sap Disaster Recovery Telecommunications Customer Experience Project Planning Call Centers Organizational Change Management