Customer Service • Technical Support • Troubleshooting • Networking • Microsoft Office • Microsoft Outlook • Policy Compliance • Problem Resolution • Quality Assurance • Windows Server 2008 R2 Sp1 • Windows 8.1 and 10 • Microsoft Word • Data Analysis • Terminal Server • Microsoft Excel
Giles Electric Company
Assistant Project Manager
Sykes Oct 2016 - Dec 2018
Senior Operations Agent
Giles Electric Company Oct 2016 - Dec 2018
Electrical Apprentice
Frontier Communications Jul 2015 - Oct 2016
Technical Support Agent I
Education:
Daytona State College 2018 - 2021
Deland High School 2008 - 2013
Skills:
Customer Service Technical Support Troubleshooting Networking Microsoft Office Microsoft Outlook Policy Compliance Problem Resolution Quality Assurance Windows Server 2008 R2 Sp1 Windows 8.1 and 10 Microsoft Word Data Analysis Terminal Server Microsoft Excel