At&T
Transformational Process Architect
Axelon Services Corporation Nov 2011 - Jan 2013
Systems and Technical Support @ at and T
Ciber Apr 1, 2009 - Nov 1, 2011
Professional It Consultant @ Ford Motor Company
Compuware Feb 1, 1998 - Apr 1, 2009
It Professional Consultant @ Ford Motor Company
Education:
University of Phoenix 2007 - 2010
Master of Business Administration, Masters, Business Administration, Business
University of Phoenix 2001 - 2005
Bachelors
Skills:
Sdlc Visio Software Documentation Sharepoint Training Troubleshooting Leadership Enterprise Software Business Analysis Vendor Management Databases Program Management Technical Support Management Integration Employee Training Process Improvement E Learning Crm Project Management It Strategy Agile Methodologies It Management Business Intelligence Software Project Management Training Delivery Pmp Data Warehousing Disaster Recovery Requirements Gathering Business Process Consulting Oracle Instructional Designer Active Directory Sharepoint Designer Pmo Business Process Improvement Corporate Trainer Technical Writer Product Management Design Thinking Operations Management Agile Project Management Leading Meetings Time Management
Interests:
Social Services Children Education Science and Technology Human Rights Arts and Culture
Languages:
English
Certifications:
John Maeda on Design, Business, and Inclusion Design Thinking: Understanding the Process Design Thinking: Implementing the Process Design Thinking: Prototyping Lean Foundations Stay Lean With Kanban Leading Productive Meetings Learning Lean It Improving Your Focus 5 Ways To Control Your Time
Public Speaking Strategic Planning Negotiation Customer Service Microsoft Office Budgets Team Building Outlook Research Nonprofits Fundraising Public Relations Event Planning Leadership Development Teaching Powerpoint