Elizabeth A Macdonald

US Patent:

20160308745, Oct 20, 2016

Filed:

Apr 15, 2015

Appl. No.:

14/687352

Inventors:

- New York NY, US
Mathew Wade Pickering - Port Orange FL, US
Ethan Luke Michaud - Harrisburg NC, US
Latrisha Devon Whitehead - Charlotte NC, US
Andrew Eugene Kettering - Westford MA, US
Scott Matthew Blandford - Hopewell NJ, US
Rafael Pedro Olaso - Mendon MA, US
LeeAnn Marie Flanagan - Medway MA, US
Elizabeth Anne MacDonald - Schenectady NY, US
Ryan Matthew Wiesman - Wausau WI, US
Scott James Danesi - Concord NC, US
Thomas Steven Joyce - Washington DC, US
Jennifer D'awn Jeffress - Bailey CO, US
Matthew M. Bechard - Forestdale MA, US
Nathaniel J. Bates - Portsmouth NH, US
Edmund Martin Prout - Merrimack NH, US
Devesh Patel - Waxhaw NC, US
Jakkinpali Murty - Harrisburg NC, US
Kristopher C. Krug - Matthews NC, US
Omar C. Saxton - Charlotte NC, US
Kevin M. McGill - Mansfield MA, US

International Classification:

H04L 12/26
H04L 29/08

Abstract:

Systems and methods for presenting application performance monitoring data in distributed computer systems. An example method may comprise: receiving, by a processing device, one or more application performance monitoring (APM) rules, each APM rule determining an application operational status based on one or more APM parameters; receiving APM data comprising a plurality of APM data items representing values of the APM parameters of a software application; determining an operational status of the software application by applying the APM rules to the APM data; and causing the operational status to be visually represented via a graphical user interface (GUI).

US Patent:

20160110239, Apr 21, 2016

Filed:

Oct 20, 2014

Appl. No.:

14/518762

Inventors:

- New York NY, US
Mathew Wade Pickering - Port Orange FL, US
Ethan Luke Michaud - Harrisburg NC, US
Andrew Eugene Kettering - Westford MA, US
Scott Matthew Blandford - Hopewell NJ, US
Rafael Pedro Olaso - Mendon MA, US
LeeAnn Marie Flanagan - Medway MA, US
Elizabeth Anne MacDonald - Schenectady NY, US
Ryan Matthew Wiesman - Wausau WI, US
Troy Christopher Elliott - Edgar WI, US
Scott James Danesi - Concord NC, US
Thomas Steven Joyce - Washington DC, US
Jennifer D'awn Jeffress - Bailey CO, US
Zachary Franklin Shelton - Stevens Point WI, US
Matthew M. Bechard - Forestdale MA, US
Nathaniel J. Bates - Portsmouth NH, US
Devesh Patel - Waxhaw NC, US
Jakkinpali Murty - Harrisburg NC, US
Kristopher C. Krug - Matthews NC, US
Omar C. Saxton - Charlotte NC, US
Kevin M. McGill - Mansfield MA, US
Christopher Joseph Heidenfelder - Weston WI, US
Louis A. Iannucci - Harrisburg NC, US
Latrisha Devon Whitehead - Charlotte NC, US

International Classification:

G06F 11/07

Abstract:

Systems and methods for identifying failed customer experience in distributed computer systems. An example method may comprise: receiving, by a processing device of a distributed computer system, a first application layer message associated with a request originated by a client computer system responsive to an action by a user, wherein the first application layer message comprises a transaction identifier identifying a sequence of messages originated by one or more components of the distributed computer system and associated with the request; identifying a pre-defined byte pattern comprised by the first application layer message; and identifying, based on the pre-defined byte pattern, at least one of: a system error associated with the transaction or an application error associated with the transaction.