Jaime offers over 10 years of customer s... • bilingual fluent in Spanish • currently learning Korean • had experience in the call center field • taking over 140 calls daily in both Engl... • and Spanish • over 80% of this call were inbound escal... • Nevada • and Colorado • Arizona • New Mexico • Oregon • Washington State as a lead customer serv... • had experiences with Word • Excel • PowerPoint • Outlook and other software's. Very adapt... • Organized • Quick and Energetic.
Pulmonary Critical Care Medicine, Pulmonary Disease
Work:
DuPage Medical GroupDuPage Medical Group Pulmonary & Sleep Medicine Services 3825 Highland Ave STE 310, Downers Grove, IL 60515 (630)8716699 (phone), (630)2616903 (fax)
DuPage Medical GroupDuPage Medical Group Pulmonary Medicine 25 N Winfield Rd, Winfield, IL 60190 (630)8716699 (phone), (630)8716696 (fax)
Education:
Medical School Loyola University Chicago Stritch School of Medicine Graduated: 1995
Dr. Villanueva graduated from the Loyola University Chicago Stritch School of Medicine in 1995. He works in Downers Grove, IL and 1 other location and specializes in Pulmonary Critical Care Medicine and Pulmonary Disease. Dr. Villanueva is affiliated with Advocate Good Samaritan Hospital, Central Dupage Hospital and Edward Hospital.
Name / Title
Company / Classification
Phones & Addresses
Jaime Villanueva Vice Presi, Vice President, Principal
HACIENDA MUSIC LLC Nonclassifiable Establishments
27614 Boerne Stage Rd, Boerne, TX 78006 1880 Century Park E, Los Angeles, CA 90067 1080 W Century Blvd, Los Angeles, CA 90044
City Of Long Beach Ca Long Beach, CA 2014 to Aug 2014 System administrator/technical supportAppleone
2013 to 2014 Call center representativeWaste Management/Office Team Commerce, CA 2012 to 2013 CSR/ Customer Service Lead RepresentativeVerizon GoWireless Long Beach, CA 2006 to 2011 Store ManagerMcDonald's Libby, MT 2005 to 2006 Shift ManagerLa Curacao Technical Support Los Angeles, CA 2003 to 2005 Technical Support and Warranty Claims SupervisorF.E.C Computers South Gate, CA 2000 to 2003 Product Specialist
Education:
Long Beach City College Long Beach, CA Business AdministrationLong Beach Polytechnic High School Long Beach, CA 2003 High School Diploma
Skills:
Jaime offers over 10 years of customer service experience , bilingual fluent in Spanish, currently learning Korean, had experience in the call center field , taking over 140 calls daily in both English, and Spanish,over 80% of this call were inbound escalated calls and 100% outbound escalated responses to customers Provide customer service for California, Nevada, and Colorado,Arizona, New Mexico,Oregon,Washington State as a lead customer service representative with knowledge of utilizing a computer, had experiences with Word, Excel, PowerPoint, Outlook and other software's. Very adaptable to changes in environment and a fast paced learner.Positive, Organized, Quick and Energetic.