Learning Center Instructor at Blue Cross Blue Shield of Michigan
Location:
Greater Detroit Area
Industry:
Management Consulting
Work:
Blue Cross Blue Shield of Michigan since Jun 2013
Learning Center Instructor
United States Postal Service Sep 2012 - Mar 2013
Mid-Level Trainer
Morgan Stanley - Nationwide Jan 2011 - Aug 2012
Integration Technology Trainer
PNC - Nationwide Feb 2010 - Nov 2010
Corporate Trainer
Comerica Bank Jan 1994 - Jan 2010
Banking Center Management
Education:
University of Phoenix 2003 - 2006
Master of Arts, Organizational Management
University of South Florida 1986 - 1989
Bachelor of Arts, Sociology; Marketing; Psychology, Business Administration and Statistics
Seminole High 1978 - 1981
Skills:
Management Policy Financial Services Training Delivery Coaching Banking Leadership Development Team Building Problem Analysis Microsoft Technologies Conflict Resolution Customer Retention Customer Service Development & delivery of training Call Centers Employee Training Performance Management CRM Training
Human Resources Manager at CIG Corp., Executive Board-Vice President of Communication at AMERICAN SOCIETY OF TRAINING & DEVELOPMENT (ASTD)
Location:
Greater Detroit Area
Industry:
Human Resources
Work:
CIG Corp. since Oct 2009
Human Resources Manager
AMERICAN SOCIETY OF TRAINING & DEVELOPMENT (ASTD) since Jan 2007
Executive Board-Vice President of Communication
Contractor License Exam.com May 2009 - Oct 2009
Freelance Training Developer
CIG Corp. 2009 - 2009
Human Resources Generalist
VI Engineering Apr 2008 - Sep 2009
Human Resources Generalist
Education:
University of Detroit Mercy 2006 - 2008
MA, Industrial/Organizational Psychology
University of Michigan 2000 - 2004
BA, Communications and Sociology
Jane Addams
Shrine