Marion County Job and Family Services Marion, OH 2013 to 2014 Telephone Application Assistant/ Customer ServiceN.C.O.R.C Marion, OH 2012 to 2013 Social Work InternJANICE HOWELL Marion, OH 2010 to 2013 Resource Room AttendantThe Mane Topic Styling Salon Marion, OH 2001 to 2010 Owner/Stylist
Education:
State Beauty Academy Marion, OH 1993 to 1995 CosmetologistThe Ohio State University Bachelors of Social Work in Human Development and Social ScienceThe Ohio State University Associate of Applied Science
Skills:
Community Activist Office Administration Filing Systems Multi-Line Phone Systems Staff Coordination Appointment Scheduling Excellent Communication Client Relations Customer Service Training Technical Report Reception Data Entry Medicaid/Affordable Care Act Expedited Food Assistance Documentation Collect/Change Client information Customer Service CRISE/OIES Systems Training Approved PRC applications Determined Eligibility for assistance Customer Complaints Inbound Call Documentation Assessments Interviewing Pre-release assessments Intake assessments Court visits One on one interventions