Ecpi University 2015 - 2016
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Hillsborough Community College 1998 - 2001
Associates, Associate of Arts, Business Administration
Skills:
Team Building Contract Management Construction Management Sales Business Development Negotiation Strategic Planning Renovation Microsoft Office Budgeting Construction Microsoft Excel New Business Development Customer Service Contract Negotiation Project Planning Budgets Management Project Management Contractors
Jul 2012 to 2000 Correspondence Customer Solutions Specialist/Team Lead/Customer Service & Sales Service Specialist/Tier II SpecialistAEROTEK STAFFING / FINITI, LLC Columbia, MD Jan 2011 to Jul 2012 Customer Service Representative / Title CoordinatorAEROTEK STAFFING/CARE ONE CREDIT Columbia, MD Oct 2008 to Nov 2010 Certified Customer Care CoachAEROTEK STAFFING / FINITI, LLC Columbia, MD Feb 2008 to Oct 2008 Customer Service Representative / Title CoordinatorRoto Rooter Plumbing Columbia, MD Mar 2006 to Oct 2007 Dispatch / Customer Service RepresentativeState of Maryland Jessup, MD Dec 2003 to Feb 2006 Correctional Officer