Springboard
User Experience and User Interface Design Student
Bigcommerce Sep 2018 - Dec 2019
Technical Support Representative
Bigcommerce Apr 2019 - Nov 2019
Net Promoter Score Responder
Jinya Ramen Bar-Perkins Rowe Jun 2016 - Dec 2018
Bartender, Shift Lead on Duty
H&M May 2014 - Aug 2014
Brand Ambassador
Education:
General Assembly 2018
The University of Texas at Austin 2013 - 2017
Bachelors, Bachelor of Arts, Business Administration, Sociology
John B. Connally High School
Skills:
Customer Service Social Media Teamwork Research Microsoft Office Public Speaking E Commerce Technical Support Event Planning Search Engine Optimization Restaurant Management Easily Adaptable Communication Cross Selling User Experience Data Analysis Agile Project Management Usability Testing Microsoft Excel Microsoft Powerpoint Microsoft Word Qualitative Research Creative Problem Solving Leadership Presentation Skills Ux Research Content Strategy Information Architecture User Experience Design Scrum Design Thinking Executive Leadership User Experience Testing Reason
Languages:
Mandarin Vietnamese Spanish English
Certifications:
Business Foundations Certificate Digital Marketing Circuit Solution Selling Understanding User Needs Design Thinking: Implementing the Process Advance Your Skills As A User Experience Researcher Cert Prep: Certified Scrum Master Developing Executive Presence