Linkedin Jun 2013 - May 2018
Linked In Profile Make Over Artist
Daymon Worldwide Jun 2013 - May 2018
Linked In Profile Make Over Artist | Event Specialist and Closing Coordinator For Daymon Worldwide
Daymon Worldwide Jun 2013 - May 2018
Product Demonstrator - Sales Advisor
Advantage Sales & Marketing Apr 2015 - Sep 2015
Event Marketing Specialist
A Closer Look, Inc. Apr 2015 - Sep 2015
Quality Assurance Analyst
Education:
Brigham Young University - Idaho 2015 - 2017
Bachelors
The University of Texas at Austin 1990 - 1991
California State University, Fullerton 1980 - 1984
Associates, Computer Science, Accounting
Skills:
Training Call Centers Software Documentation Management Quality Assurance Technical Support Program Management Customer Service Leadership Customer Satisfaction Troubleshooting Team Building Analysis Team Leadership Networking Coaching Microsoft Office Operations Management Sharepoint Account Management Process Improvement Call Center Project Management Databases Integration Human Resources Customer Experience Enterprise Software Sales Crm Workforce Management Help Desk Support Windows Cross Functional Team Leadership Live Meeting System Administration Technical Writing Data Analysis Change Management Outlook Powerpoint Microsoft Word Salesforce.com Business Analysis Performance Management Employee Training Team Management Outsourcing Linkedin Training
Languages:
English
Certifications:
Implementing Lean Six Sigma Yellow Belt Certification Hdi Support Center Analyst Hdi Support Center Team Lead High Performance Management Techniques Training Program Help Desk Institute - Call Center Representative Neha Professional Food Handler Copc Inc. Hdi, License 74392Sca Hdi, License 74631Sctl Hdi Ansi National Accreditation Board, License Txdshs License #39 License 74392Sca License 74631Sctl License Txdshs License #39