Joy E Yoder

age ~67

from Harrisonburg, VA

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Also known as:

Joy E Yorder

Phone and address:: 1181 Sharon Ln, Harrisonburg, VA 22802
(540)4344873

Connected to:

Joy Yoder Phones & Addresses

1181 Sharon Ln, Harrisonburg, VA 22802 • (540)4344873
Greencastle, PA

Work

Company:

Jy consulting
Sep 2006
Position:

It service management trainer / consultant

Education

School / High School:

University of Kansas School of Business- Lawrence, KS
1993
Specialities:

Executive Development Program (Hallmark Cards, Inc.)

Skills

IT Service Management Certifications --... • ITIL Service Manager (V2) • ISO 20000 Foundation • ISO 20000 Manager/Consultant. ITSM train...

Resumes

Joy Yoder

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Joy Yoder

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Joy Yoder

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Joy Yoder

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Joy Yoder

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Location:

United States

Joy Yoder

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Location:

United States

Joy Yoder Haltom City, TX

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Work:

JY Consulting

Sep 2006 to 2000
IT Service Management Trainer / Consultant CORELOGIC

Apr 2011 to Jun 2012
IT Technical Training Manager DYNCORP INTERNATIONAL
Fort Worth, TX
Mar 2010 to Feb 2011
IT Director ITSM ACADEMY
Fort Lauderdale, FL
Nov 2007 to Mar 2010
IT Service Management (ITSM) Instructor, Dallas Training Center Manager ITSM ACADEMY
Dallas, TX
Nov 2007 to Mar 2010
Manager ITSM

Aug 2006 to Nov 2007
Trainer/Consultant RADIOSHACK CORPORATION, INC

Jan 2006 to Aug 2006
Sr. Director RADIOSHACK CORPORATION, INC

Jan 2003 to Dec 2005
Sr. Director/Director, IT Support & Operations RADIOSHACK CORPORATION, INC

Jan 2001 to Dec 2002
Director, Customer Support Services RADIOSHACK CORPORATION, INC

Jan 2000 to Dec 2000
Director HALLMARK CARDS, INC

1991 to 2000
Manager of Support Center Services, Retail Helpline Manager HALLMARK CARDS, INC
Kansas City, MO
1987 to 1991
IT Manager, End User Technology Analyst / Sr. Analyst HALLMARK CARDS, INC

1981 to 1987
Application Programmer/Analyst II, Programmer/Analyst I, Programmer

Education:

University of Kansas School of Business
Lawrence, KS
1993 to 1994
Executive Development Program (Hallmark Cards, Inc.) Johnson County Community College
Overland Park, KS
Information systems University of North Carolina
Chapel Hill, NC
Master of Arts in French language and literature Mary Baldwin College
Staunton, VA
Bachelor of Arts in French language and literature Universit de Paris
Paris (75)
Certificat pratique de langue francaise in French language and culture ITSM Academy
IT Service Management Professional: Change Manager diploma in IT Change Management ITSM Academy
IT Service Management Professional: Service Level Manager diploma in IT Service Level Management ITSM Academy
IT Service Management Professional: Support Manager diploma in IT Support and Operations

Skills:

IT Service Management Certifications -- ITIL Expert, ITIL Service Manager (V2), ISO 20000 Foundation, ISO 20000 Manager/Consultant. ITSM trainer - accredited to teach all ITIL courses and Certified Process Design Engineer certification course.

Name / Title

Company / Classification

Phones & Addresses

Joy S. Yoder

WINDY PINES, LLC

Classmates

Joy Yoder (Lederman)

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Schools:

Sarasota Christian High School Sarasota FL 1986-1990

Community:

Pam Owen

Joy Yoder (Steiner)

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Schools:

Southmoreland High School Alverton PA 1998-2002

Joy Maust (Yoder)

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Schools:

Lancaster Mennonite High School Lancaster PA 1971-1975

Community:

Dick Witmer

Joy Yoder

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Schools:

Mooberry Elementary School Hillsboro OR 1991-1995

Community:

Mike Patriche, Bailey Short, Molly Mckenzie, Jeremiah Williams, Heather Whitney, Jordan Allen, Joe Mcintosh, Kelsie Knoxville, Melanie Ingram, Bayley Gelt, Jim Mcclure, Eli Wilson