Skills:
Experience with Microsoft Office Suite 2003, 2007, and 2010 Years of experience with Microsoft Windows OS Win 9x, XP, Vista, 7, Mac OS X 1.4-5.9 Competent with Adobe products Proficient in Citrix Environment and Administrative Tools Skilled with Cherwell IT Service Management Software Installed and configured Windows Server [] Active Directory environments, configured OUs, users, groups, login scripts and group policies Competent building and upgrading PCs Able to effectively diagnose and troubleshoot PC issues