Work:
Apple, Inc
Sep 2011 to Present
Tier 2 HBA Technical Support Advisor
Apple, Inc
Nov 2010 to Sep 2011
Tier 1 HBA Technical Support Advisor
Madison Clay, LLC
Atlanta, GA
Dec 2009 to Nov 2010
Public Relations Account Executive
IBM Corporation
Atlanta, GA
May 1996 to Nov 2009
Advisory Teleservices Representative