Oakland University 1996 - 1999
Bachelor of Science, Human Resource Development
Skills:
Project Management Training Vendor Management Cross-functional Team Leadership Business Process Improvement Telecommunications Leadership Business Development Budgets Management Process Improvement Team Building Team Leadership Customer Satisfaction Product Development Analysis Contract Negotiation Employee Engagement Program Management Marketing Customer Service Operations Management Competitive Analysis Product Management CRM Change Management Software Documentation Strategy Account Management Logistics Continuous Improvement Project Planning Troubleshooting Business Planning Integration Business Analysis
Awards:
IDP (Individual Development Plan) Awardee Mark Keiffer, President Consumer Operations Talent Review Promotion Pathway at AT&T - Career development for Area Managers to become Directors.
Catherine Millsap, Jennifer Carter, Edgar Winter, Ryan Lindner, Brandon Kern, Mike Dickens, Layton Weischedel, Matt Fortner, James Russell, George Mill, Cary White
Kelly Robb (1971-1975), Jan Jones (1974-1978), Brenda Vicknair (1966-1970), hanh Nguyen (1999-2003), Tara Brown (2002-2006), Nancy Giambelluca (1965-1969)