Palco
Client Account Manager
Palco, Inc. Nov 2015 - May 2017
Customer Service Representative
First Collection Services Mar 2015 - Nov 2015
Collections Agent
Teletech Dec 2014 - Feb 2015
Team Lead
Teletech Sep 2014 - Dec 2014
Customer Service Representative
Education:
Comfort High School 1994 - 1996
Skills:
Management Call Centers Customer Service Operations Management Vendor Management Business Analysis Training Workforce Management Team Leadership
Nv Energy
Udc I
Mc2 Events Exhibits Environments Oct 2014 - Jan 2015
Drafts Man , Electrical Autocad Designer
Kfc Apr 2014 - Oct 2014
Shift Supervisor
Del Taco Llc 2012 - 2013
Team Member
Albertsons May 2011 - Feb 2012
Courtesy Clerk
Education:
College of So. Nv High School East 2015
Itt Technical Institute - Harrisburg 2013 - 2014
Associates, Design
Mojave High School
College of So. Nv High School East
Skills:
Cashiering Customer Service Autocad 2008 12 Digitalization In 3D Civil Architectural Drafting Mechanical Drafting Documentation and Design Review Creative Problem Solving Graphic Simulation Design Teamwork Time Management Management Microsoft Office Microsoft Word Microsoft Excel Powerpoint Communication
TeleTech Sherwood, AR Sep 2014 to Feb 2015 Team Lead Service/DeliveryAmerican Income Life Little Rock, AR Jul 2014 to Sep 2014 Benefits CoordinatorFidelity National Information Services Little Rock, AR Nov 2013 to Jun 2014 Bilingual Customer Service RepresentativeDan's Pool Service Boerne, TX Aug 2005 to Sep 2013 Shop/Route Manager
Education:
Comfort High School Comfort, TX Aug 1994 to May 1997 High School Diploma
Skills:
Bilingual/biliterate Engllish/Spanish, reliable, hard working