Duke University Health System
Team Lead
Duke Urology of Raleigh
Financial Care Counselor and Medical Surgery Scheduler
Optimum Outomes Aug 2011 - Jun 2013
Insurance Follow Up Represenative
Education:
Webster University 2015 - 2017
Masters, Leadership, Management
Webster University 2012 - 2015
Masters, Human Resources, Human Resources Management
Peace College 2010 - 2012
Bachelors, Liberal Arts, Liberal Studies
Wake Technical Community College 2008 - 2010
Skills:
Customer Service Health Insurance Microsoft Excel Notary Public Surgery Scheduling Medical Billing Program Management Prior Authorization Cpr Certified Data Entry Outlook Microsoft Word Sales Editing Mental Health Customer Satisfaction Epic Systems Maestro E Verify Cross Functional Team Leadership Communication Budgets Medicare Filing
Interests:
Children Education Poverty Alleviation Human Rights Health
Certifications:
Notary Public Oath North Carolina Department of the Secretary of State, License 201525400187 License 201525400187
Aug 2011 to 2000 Optimum Outcomes RepresentativeRapha Deliverance Ministries Raleigh, NC May 2010 to Aug 2011 Community Volunteer Outreach DirectorRaleigh Dermatology Raleigh, NC May 2009 to May 2010 Medical Office AssistantDominion Healthcare Inc Raleigh, NC Sep 2006 to Dec 2008 Community Support Specialist I/Program ManagerSento Corporation Raleigh, NC Oct 2005 to Nov 2006 Customer Service RepresentativeSouthridge Apartments Raleigh, NC Sep 2005 to Mar 2006 Leasing Consultant/Administrative AssistantLadder of Success Inc Lumberton, NC Jan 2003 to Jun 2005 Administrative Secretary I/Child Behavior Service TechnicianJeremiah's Convenient Store Lumberton, NC Dec 2000 to Oct 2004 Administrative Secretary/ManagerKeys to Life, Inc Lumberton, NC Jan 2001 to Dec 2002 Community Support Specialist I
Education:
Webster University Myrtle Beach, SC Aug 2012 to 2000 M.A. in Human Resources ManagementPeace College Raleigh, NC Aug 2010 to May 2012 B.A. in Liberal Studies/MedicalWake Technical Community College Raleigh, NC Aug 2008 to Jul 2009 Diploma in Medical Assisting