4D Systems
Vice President of Operations
The Hanover Insurance Group Apr 2015 - Mar 2017
Senior Operations Manager
Delta Rho Property Investments Jun 2007 - Feb 2016
Co-Owner
The Hanover Insurance Group Nov 2011 - Mar 2015
Operations Manager
The Hanover Insurance Group Jun 2006 - Nov 2011
Claims Unit Manager
Education:
Central Michigan University 2015 - 2018
Master of Business Administration, Masters
Central Michigan University 1989 - 1993
Bachelors, Public Administration, Business Law
Skills:
Leadership Management Human Resources Customer Service Recruiting Coaching Property and Casualty Insurance Insurance College Recruiting Call Center Interviews Process Improvement Business Process Improvement
Certifications:
Associate In General Insurance Certificate In Service Operations Excellence Aicpcu Boston University School of Management