Leadership • Customer Service • Process Improvement • Training • Customer Service Management • Workforce Management • Team Building • Microsoft Excel • Customer Service Training • Build Strong Teams • Management • Online Retail • Team Management • Call Center • Operations Management • Virtual Teams • Outsourcing • Strategic Planning • Telephone Skills • Sales • Process Scheduler • Event Planning • Data Entry • Social Media • Customer Experience • Powerpoint • Long Term Customer Relationships • Training and Development • Performance Management • Customer Relations • Project Management • Customer Retention • Voip • Top Notch Customer Service • Retail • Branch Banking • Customer Satisfaction • Coaching • Program Management • Account Management • Team Leadership • Zendesk • Salesforce.com • Zipwire • Microsoft Office • Social Networking • E Commerce • Collections • Teamwork • Customer Support
Dermatology Associates Of Knoxville PC 939 E Emerald Ave STE 705, Knoxville, TN 37917 (865)5242547 (phone), (865)5240224 (fax)
Languages:
English
Description:
Ms. Headrick works in Knoxville, TN and 1 other location and specializes in Dermatology. Ms. Headrick is affiliated with Physicians Regional Medical Center.
Vipdesk
Operations Manager
Pra Group (Nasdaq: Praa) Sep 1997 - Nov 2007
Senior Operations Manager
Bank of Tidewater May 1996 - Jan 1998
Customer Service and Bank Teller
Skills:
Leadership Customer Service Process Improvement Training Customer Service Management Workforce Management Team Building Microsoft Excel Customer Service Training Build Strong Teams Management Online Retail Team Management Call Center Operations Management Virtual Teams Outsourcing Strategic Planning Telephone Skills Sales Process Scheduler Event Planning Data Entry Social Media Customer Experience Powerpoint Long Term Customer Relationships Training and Development Performance Management Customer Relations Project Management Customer Retention Voip Top Notch Customer Service Retail Branch Banking Customer Satisfaction Coaching Program Management Account Management Team Leadership Zendesk Salesforce.com Zipwire Microsoft Office Social Networking E Commerce Collections Teamwork Customer Support