Asurion Jun 2014 - Aug 2015
Customer Care Representative
Asc Service Feb 2014 - Jul 2014
News Transcriptionist
Schneider Electric May 2003 - Jul 2013
Primary Customer Care Agent
Walker and Bullard Feb 2001 - Sep 2002
Legal Secretary
First Greensboro Home Equity Jul 2000 - Feb 2002
Loan Officer
Education:
Appalachian State University 1987 - 1993
Bachelors, Bachelor of Arts, English Language and Literature, Literature, English Language
Skills:
Customer Service Troubleshooting Web Chat Lotus Notes Quote To Cash As400 System Microsoft Excel Microsoft Word Typing Dictaphone Transcription Multi Line Phone Phone Manner Outlook Outlook Express Powerpoint Windows 7 Wordperfect Quattro Pro Technical Support Customer Support Project Management Microsoft Office Account Management Management Leadership New Business Development Call Centers Crm Team Building