Patrick S Russell

US Patent:

20130018661, Jan 17, 2013

Filed:

Jul 11, 2011

Appl. No.:

13/180490

Inventors:

John M. Padgett - Clermont FL, US
Bart D. Butler - Celebration FL, US
Steven Whittington - Orlando FL, US
Patrick B. Russell - Orlando FL, US
Bonnie J. Spivey - Celebration FL, US
Christy Diaz - Orlando FL, US
Timothy D. Sypko - Winter Garden FL, US
Jennifer Pitts Fishpool - Ocoee FL, US
Roger C. Stevens - Orlando FL, US

Assignee:

DISNEY ENTERPRISES, INC. - Burbank CA

International Classification:

G06Q 10/00

US Classification:

705 11

Abstract:

An exemplary computer implemented method comprises receiving information from a guest, determining a guest strategy based on the information received from the guest, and generating a schedule for the guest visit based on the guest strategy. The schedule for the guest visit may include attendance at one or more experience areas. An exemplary computer system comprises a guest experience manager. The guest experience manager includes a guest interface capable of receiving a communication from a guest computer, where the communication from the guest computer provides guest information. The exemplary guest experience manager also includes at least one business rule for determining a guest strategy based at least in part on the guest information. The computer system also comprises a scheduling element in communication with the guest experience manager. The exemplary scheduling element is capable of scheduling at least on experience based on the guest strategy.

US Patent:

20130018684, Jan 17, 2013

Filed:

Jul 11, 2011

Appl. No.:

13/180484

Inventors:

John M. Padgett - Clermont FL, US
Bart D. Butler - Celebration FL, US
Steven Whittington - Orlando FL, US
Patrick B. Russell - Orlando FL, US
Bonnie J. Spivey - Celebration FL, US
Christy Diaz - Orlando FL, US
Timothy D. Sypko - Winter Garden FL, US
Jennifer Pitts Fishpool - Ocoee FL, US
Roger C. Stevens - Orlando FL, US

Assignee:

Disney Enterprises, Inc. - Burbank CA

International Classification:

G06Q 10/00

US Classification:

705 713

Abstract:

An exemplary computer-implemented method comprises receiving a guest strategy, the guest strategy determined at least in part from information received from a guest. The exemplary method also includes determining available experiences based on the guest strategy, and geographically sequencing at least two of the available experiences based on the guest strategy. An exemplary computer system comprises a guest interface capable of receiving a guest strategy, where the guest strategy is determined at least in part from information received from the guest. The exemplary computer system also includes a scheduling element capable of receiving information from the guest interface, the information including at least the guest strategy. The exemplary scheduling element includes logic to determine available experiences based on the guest strategy. The exemplary scheduling element also includes logic to generate a geographic sequence of at least two of the available experiences.