Phillip A Gann

Senior Manager, Change Management + Deployment, Global Operations

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Location:

1680 Vine St, Los Angeles, CA 90028

Industry:

Hospitality

Work:

Marriott International Aug 2015 - Jan 2018
Director of Front Office
Marriott International Aug 2015 - Jan 2018
Senior Manager, Change Management + Deployment, Global Operations
Marriott International Nov 2013 - Aug 2015
Director of Front Office and Interim Director of Housekeeping
Marriott International Sep 2012 - Nov 2013
Front Office Manager
Kimpton Hotels & Restaurants Jun 2010 - Mar 2011
Manager-On-Duty

Education:

Rollins College 2013 - 2016
Bachelors, Bachelor of Business Administration Brookwood High School 2000 - 2004

Skills:

Microsoft Office
Opera Pms
Epitome Pms
Hospitality Management
Html
Adobe Creative Suite
Customer Retention
Retail Sales
Customer Satisfaction
Recruiting
Hands on Training
Lightspeed Pms
Talent Development
Property Management Systems
Rooms Division
Food and Beverage
Hotels
Hospitality
Leadership
Customer Service
Management
Front Office
Time Management
Hospitality Industry
Training
Hotel Management
Resorts
Budgets
Micros
Opening Hotels
Pre Opening
Guest Service Management
Banquets
Yield Management
Onq
Restaurants
Revenue Analysis
Restaurant Management
Crystal Reports

Interests:

Technology
People Watching
Reading
Poverty Alleviation
Animal Welfare
Discovering New Music
Philosophy
Writing and Learning

Languages:

Spanish
English

Certifications:

Six Sigma Green Belt
Trainer - the Welcome & Farewell
Trainer - the Abcs of Housekeeping
Six Sigma Green Belt (Pending Final Certification)

Phillip Gann

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