Charter Communications
Vp, Sales Support - Residential and Small Medium Business
Charter Communications Aug 2017 - Aug 2019
Vp, Service Delivery - Small Medium Business Sales Support
Comcast Aug 2011 - Aug 2017
Senior Director - Customer Care, Comcast Central Division
Comcast 1992 - Sep 2011
Regional Director, Care, Sales and Retention
1992 - Sep 2011
Vp, Sales Support
Education:
Cathedral High School
Skills:
Leadership Management Sales Call Centers Telecommunications Customer Retention Customer Service Team Building Team Leadership Vendor Management Human Resources Process Improvement Call Center Broadband Customer Experience Customer Satisfaction Project Management Voip Telephony Forecasting Workforce Management Cross Functional Team Leadership Operations Management Computer Network Operations Program Management Cable Television Docsis Strategy Budgets Mpls Performance Management Strategic Planning Account Management Product Management Troubleshooting
I am from Orlando , Florida and now live in Clarkrange, Tennessee ... I work at Express Automotive in Fairfield Glade , Tennessee ... I am an Autotech by trade and graduate from Tennessee Technology C...